INTRODUCTION

Hello!

There is more need for private security than ever before. Law enforcement authorities are overburdened, and in addition to community watch groups, look to private security officers to be their “eyes and ears.” It is therefore more important than ever to have a security presence that is well-trained, understands the needs of your property and takes ownership of that responsibility.

Starshield Security Services has devised a business model that accomplishes each of those objectives. We are a small, dedicated company that believes in customer care and delivers on that promise. That is the very reason I can make the statements I make in these pages. I believe them. I live them. And I deliver them.

WHAT WE DO

Starshield Security Services, Inc. understands that when evaluating a security solution, you are faced with a lot of choices in security service providers. Unbelievably, they all say the same thing. “We have the best security officers. We have the best training. We have the best supervision.” I’m not going to tell you those things. Why? Because it certainly isn’t true that they all have those great attributes; there always has to be a second best! What I will say is that with Starshield Security Services you will get what you pay for. It’s worth the time to look back in history and read the words of the respected poet and philosopher John Ruskin (1819 – 1900). They are as relevant today as when he wrote them:

“It’s unwise to pay too much, but it’s unwise to pay too little. When you pay too much you lose a little money, that’s all. When you pay too little you sometimes lose everything, because the thing you bought was incapable of doing the thing that you bought it to do. The common law of business prohibits paying a little and getting a lot… it can’t be done. If you deal with the lowest bidder, it’s well to add something for the risk that you run – and if you do that you have enough to pay for something better.”

» On Site Security Officers
» High Profile Security Solutions
» Security & Risk Mitigation Assessments
» Security Solutions
» Security Threat Studies

TRANSPARENCY

We feel bad having to say the word. Synonyms for the word are ‘clarity and clearness.’ It is the one thing that inhibits good business relationships. In the security industry why do you have to ask if the security officer did all four patrols or just two? Why do you have to audit your invoice because the amount doesn’t reflect the exact times the officer worked? Did they come in late or leave early? Or, were they even there! This should not be.

Starshield Security Services was built on the foundation that we are the customer advocate. We work together to make your property more secure and you shouldn’t have to question if we were there or not, or that your bill is right. We’re so sure about our transparency we give you the ‘Love What We Do Guarantee.’ You can leave us anytime. There is no long-term contract. There is no short-term contract. You can terminate the second day, the first week, or the first month. We are so sure we can perform to both our and your standards we will put our money where our words are. Don’t pay us!

You might ask how we can say this, or better yet, how can we do this? Simple. Every security officer in the company is rewarded by sharing in the profit of the company. No huge executive salaries, no expensive company cars, and more importantly, no shortcuts. We know where our bread is buttered; excellent security officers that are well-trained, well-supervised, and that take real ownership of their responsibilities to you, the client. Gone are the days when the minimum wage security officer is asked to protect millions of dollars of your property. Our officers are owners and share in both yours and our success. A little different, right?

DAILY ACTIVITY REPORTS

Every morning you will receive reports from TrackForce that detail the security activities from the previous day. The level of detail in these reports are tailored to your information needs. These reports are part of the Starshield Security Services transparency that is so vital for your peace of mind in our service and dedication to your security needs.

STARSHIELD’S SUCCESS MODEL

We listen to our customers. It’s simple – You don’t have a business unless you have a customer. So, we have included both our customers and our security officers on the Starshield Security Advisory Board. That’s listening! They meet quarterly to communicate with the Board of Directors on improvement issues. Then we go about delivering on our commitments. It’s so simple. Say what you mean and mean what you say – then do it.

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HIRE

The Right People
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INVOLVE

Your Customers
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TRAIN

Continuously
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INCENT

Your Employee
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AND

Repeat

LET ME INTRODUCE THE TEAM

RICHARD LOPEZ

CEO

We are not just another private security company. We are different. Our philosophy is different. Our execution is different. Our compensation structure is different. Now, you will ask, “How so?”

For 20 years, I’ve worked in talent acquisition within the security, health care and customer service industries. Most of the individuals who I recruited were security officers, supervisors, and managers.  I learned that recruiting is the most critical aspect of any security company, and I brought that to Starshield when I started the company.  With that in mind, I partnered with a team of professionals with expertise in law enforcement, operations, recruiting & human resources, finance and business development. I also hired a security consulting firm for advice, guidance, and oversight. Our company does not spend money on big salaries, company cars or exorbitant expenses. Instead, we have an employee owned company in which everyone, including the security officers, own a part of the business.  As such, they are rewarded for serving the customer well.

Same industry, same products, better plan, better incentivized people. I reiterate, this is the reason I can make the statements I make in these pages – I believe them, I live them, and I deliver them.

(310) 881-2724
richard@starshieldinc.com
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OUR TEAM

CONTACT INFO

3415 South Sepulveda Blvd., Suite 1100 Los Angeles, CA 90034

(310) 881-2724

info@starshieldinc.com

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Have any questions? Please contact us today and we will be more than happy to help.

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